Technical Support
If you can't solve your problem through documentation, search engines, GitHub Issue searches, etc., you can get technical support through the following methods.
Free Technical Support
- Submit your problem via GitHub Issues. This is free and is the most recommended way. Since the issues are public, it can help more people and avoid duplicate questions.
- Join the QQ group (group number: 854445223) and ask others if they have encountered the same problem or if they have a solution.
- If you are familiar with "The Art of Asking Questions", respect the other person's time, and can clearly describe your problem, including the operating environment, troubleshooting process, etc., then add my WeChat xiaomingdijia to contact me. I will try to help you solve the problem. This is free, but I recommend that you submit your problem through GitHub Issues.
Paid Technical Support
ESP - AI is a large new ecosystem. For the sustainable development of the project, we also provide paid technical support. If you want a faster response and don't want to search or can't understand those things, you can pay for technical support.
| Service Items | Charging Standard (RMB) | Remarks |
|---|---|---|
| Business Consultation | 50/10 minutes | Just for a coffee/ simple understanding |
| Business Consultation / Technical Guidance | 200/hour | Remote guidance for any technical problems |
| Full Set of Hardware | 150/set | Without any technical support |
| Full Set of Hardware (Welding + Code Burning) | 400/set | Comes with half an hour of technical support. Only 150/ time for subsequent upgrades needed |
| Server - side Deployment | 150/time | The service ends when the server - side runs on the server or locally |
| Wake - word Customization | 1000/word | [Not yet available] You need to provide about 500 sample data by yourself (Shouting "Xiaoming Classmate" into your microphone is one sample I'll tell you how to collect them) |
| Plug - in Customization | Starting from 5000 | Place an order for 10 minutes first |
| Business Cooperation | Negotiable | Place an order for 10 minutes first |
Order Link
After placing an order, you will be informed of the Tencent Meeting number and meeting time on the ordering platform. Please be sure to download Tencent Meeting in advance.
Copy the following text to open Taobao, or directly scan the code:
【Taobao】https://m.tb.cn/h.g9fi35pHj7F2ScS?tk=H0qi3WXdlqH CZ0016 「ESP - AI Technical Support」 Click the link to open directly or search and open on Taobao
